RETURNS & EXCHANGES

At Glomesh we pride ourselves on our quality and our customer service. We want you to enjoy your online shopping experience and be excited by our products, so please read our policies carefully before purchasing.

RETURNS & EXCHANGES POLICY

Glomesh does not offer refunds or returns for change of mind. 

You can request a replacement for a product if the Glomesh item you have ordered is faulty. If an identical replacement is unavailable, you can choose a different item of equal value or we will issue you with a store credit of equal value.

You must request a replacement within 7 days of order receipt. The item from the original order must first be returned in original condition before your replacement is sent.

Glomesh will cover the cost of the shipping for a replacement product in these circumstances.

To request a replacement for a faulty product, please email info@glomesh.com

 

EXCHANGES POLICY

If you have ordered an incorrect item or wish to exchange your Glomesh product, you must request an exchange within 7 days of order receipt. Only unused items in their original condition may be returned prior to exchange of goods.

The item from the original order must first be returned and a new order containing the exchanged item will be processed. You will need to cover the cost of return and new shipping for the exchanged item. We will let you know of the extra costs.

To request returns or exchanges please email info@glomesh.com

RETURNS & EXCHANGES POSTAL ADDRESS

Please post your items with order receipt to:

Glomesh Online Returns
P.O. BOX 2126
BONDI JUNCTION
NSW 1355, SYDNEY
AUSTRALIA